You’ll be reporting directly to the founder and mainly working with him.

You're expected to have:

• Fluency in English and Czech,
• Outstanding communicational, organisational and time management skills;
• Ability to meet tight deadlines;
• Ability to learn fast, be quick-thinker and problem solver.

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing). Answer customers’ questions about specific products/services. Inform customers about new arrivals and offers
• Process POS (point of sale) purchases and send notifications
• Prepare and serve drinks at the coffee car
• Ensure racks are fully stocked
• Manage returns of merchandise
• Stay up-to-date with new products/services

• Proven work experience in a similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Flexibility to work over selected weekends

You’ll be reporting directly to the founder and mainly working with him. You're expected to have:

• Fluency in English and Czech,
• Outstanding communicational, organisational and time management skills;
• Ability to meet tight deadlines;
• Ability to learn fast, be quick-thinker and problem solver;
• Ability to maintain confidential and sensitive information;
• Passion for entrepreneurship a plus;

• Onboarding new clients/brands,
• Acting as a main contact for the brands; maintaining relationships, handling the requests made related to invoices, orders, and other documents,
• Serving as the point person for the whole store team
• Building relationships with clients based on trust and respect.
• Collaborating with the rest of our team to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer/brand behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Track daily expenses and prepare monthly or quarterly reports,
• Maintaining updated knowledge of brands, products and services.
• Resolving bottlenecks and preventing additional issues by improving processes.
• Negotiating contracts and closing agreements
• Communicating the progress of monthly/quarterly operations
• Preparing reports on account status,
• Performing payout calculations,
• Issuing invoices and communicating with the clients,
• Collaborating with sales team to identify and grow opportunities,
• Assisting with challenging client requests or issue escalations as needed.

• Collecting information and visuals from the brands to create brand micro websites under Shop Up Stories,
• Creating, managing, updating collections, products, brands we offer.
• Inspecting landing pages, product information, checkout options, and all other website-related systems to ensure their visual appeal, accuracy, and ease of use.
• Assisting with decisions about promotions such as discounted offers and affordable bulk packages
• Collaborating with brands and the store team to ensure the rollout of website changes.
• Working on tasks to increase the online presence of our website.
• Analyzing sales-related data to predict future sales and arrange stock requirements.
• Helping on e-store related communications, newsletters, notifications
• Helping with sales events that will take place in the store and online.

• Proven work experience in a similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Flexibility to work on selected weekends.